Privacy Policy

This policy explains what information Core Lifestyle collects when you shop with us, why we need it, and how we look after it.

What we collect

When you place an order, we collect:

• your name, phone number and email address
• your delivery address
• the items you order, your order total and any note you add at checkout

We don't collect card or bank details — orders are paid in cash on delivery.

How we use it

• to process and deliver your order, including calling you to confirm a cash-on-delivery order
• to contact you about your order, a return or a refund
• to keep the records we need for accounting and legal purposes

We don't sell your information, and we don't use it for advertising.

Who we share it with

We share your name, phone number and delivery address with the courier delivering your order. We don't share your information with anyone else unless the law requires us to.

Cookies

We only use the cookies the site needs to work:

• a cart cookie that remembers what's in your cart, kept for up to 30 days
• sign-in cookies, used only by our staff

We don't use analytics, advertising or tracking cookies.

How long we keep it

We keep order information for as long as we need it to provide our service and to meet our accounting and legal obligations.

Your choices

You can ask us what information we hold about you, and ask us to correct or delete it, by emailing hello@corelifestyle.test. We may need to keep some order records where the law requires it.

Keeping it safe

Only authorised staff can see order information, and our admin area is protected by individual staff accounts.

Changes to this policy

If we change this policy, we'll update this page.